ZipQ uses AI to instantly answer customer questions from your knowledge base. When it can't help, it seamlessly hands off to your team — with full context, no repeating.
Free for 1 agent · 100 AI resolutions/month · No credit card required
One platform. AI-first. Built for speed.
AI answers customer questions instantly using your knowledge base. Resolves up to 85% of tickets without human intervention.
When AI can't resolve, it drafts a response for your agent with relevant KB articles and conversation context.
Agents work across 10+ conversations simultaneously with tabbed sessions, keyboard shortcuts, and instant switching.
One workspace, multiple brands. Each inbox gets its own widget, email domain, knowledge base, and help center.
Auto-assign, auto-tag, auto-escalate. Build visual workflows with triggers and actions to eliminate repetitive tasks.
Track resolution time, CSAT scores, AI savings, and agent performance with real-time metrics.
Rich text editor, categories, AI training. Published articles power both the AI and a public help center.
SSO/SAML, 2FA, audit logs, role-based access, and SLA management. Built for teams that need compliance.
Set response and resolution targets. Get alerts before breaches. Track compliance across every conversation.
Meet your customers wherever they are.
From zero to AI-powered support in three steps.
ZipQ crawls your website or docs and trains the AI on your content. No manual data entry.
Set your brand colors, greeting, and embed a 2-line code snippet on your site.
Customers get instant answers. Your team handles what AI can't — with full context.
Start free. Upgrade as you grow.
Join teams using ZipQ to cut support costs by 60% while improving customer satisfaction.
Get Started Free